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The Excellence Center

Why choose The Excellence Center?

The Excellence Center/Engage in Palestine, established in June 2011, provides intensive Arabic Levantine/Palestinian programs, online Arabic lessons, and educational, cultural, social, and community development services to international students, interns, and volunteers, as well as to Palestinian children, refugees, women, and youth in Hebron, West Bank, Palestine.

The center's ongoing success inspired expansion to Germany, specifically in Halle, where since 2018, it has offered educational and community development programs for both locals and internationals. Both Centers have significantly impacted refugees, children, migrants, and local communities, as well as the diverse internationals who participate.

The Excellence Center firmly believes in the vital role education and cultural exchange play in Palestinian and German communities. It remains dedicated to creating and enhancing volunteer, internship, and community development programs to further this mission.

Impact 🌎

With all our Arabic courses and volunteer programs, we aim to make a long term difference for the Palestinian local community through the exchange of ideas and “walking in each other’s shoes”. Our programs and courses foster shared learning, for both our community and you. During your Arabic course, you will get to learn so much more than just the language. You will also get to learn a lot about Palestinian culture and customs and the political situation in Palestine. Additionally, you will have many opportunities while outside the classroom to practice your Arabic in a natural and authentic way while navigating your new life in Hebron. Your time with us in Hebron will also provide you with many opportunities of cultural exchange and mutual learning, both with local Palestinians as well as with our other international participants.

Reviews

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Julianne
5/5
Yes, I recommend this program

A Great Experience

Volunteering at the Excellence Center was such a great experience. I’d never taught English before and was a little bit nervous but I really enjoyed it! It was rewarding figuring out my own teaching style and my students were great.

I also studied German at the Center. I arrived at an intermediate level but didn’t feel super confident using the language in real life. The classes were small, fun, interactive and really practical, led by a great teacher. Now I feel comfortable speaking German in everyday situations.

The vast majority of volunteers come by themselves, which means it’s super easy to make friends. Everyone is really welcoming and you will feel part of the team from Day 1.

Overall, a fun and fulfilling experience—would totally recommend it!

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Rudy
5/5
Yes, I recommend this program

Volunteering with the Excellence Center in Hebron

The Excellence Centre in Hebron is a wonderful place to volunteer. The staff at the center are hilarious, kind and welcoming. The experience of teaching English here is one that I will never forget and appreciate a lot. Hebron is an interesting city which is filled with history and culture. Furthermore, Palestine is the most hospitable country that I have travelled to in my life.

I am honestly so fortunate to have visited and volunteered at the center in Hebron and to have had the opportunity to see Palestine. Alongside volunteering, the center provided me with numerous opportunities to travel during my time in Palestine. I visited Masaffer Yatta, Bethlehem, Bateer and all of Hebron and its environs thanks to the center.

Despite the tense security situation, at no point did I fear for my safety thanks due to the advice provided by the center. I managed also to ingratiate myself with Palestinian society and improve my Arabic skills thanks to the help of the center.

The students that I taught English to were eager to learn, exciting and hilarious. I am very thankful that I had this opportunity and cannot recommend the Excellence Center in Hebron enough.

I wanted to come to Palestine for many reasons, namely, to understand the situation on the ground greater, to improve my Arabic language skills and to see Palestine. I can comfortably say that all the goals I had before coming to Palestine were fulfilled and more.

What was the most unfamiliar thing you ate?
Sheep liver soup in Um Al Khair Masaffer Yatta. Was suprisingly delicious alongside many other foods that I ate in Palestine.
Pros
  • Lovely Hospitality and community
  • Amazing food
  • Wonderful Staff
Cons
  • Difficulties at the Border
  • Weather
  • Children on the street
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Ivan
5/5
Yes, I recommend this program

Ever so crucial

I have volunteered with the Excellence Center through the month of June 2025, right when yet another series of bombings would burn away the night skies and, and in its wake, riptide hopes for peace and security for those on the ground. A dire context which only reinforced the pressure exerted by the violent -and omnipresent- occupation regime.

Despite it all, words could hardly paint out how grateful I am to Marwa and Osama, who welcomed me like family, and made sure that I would be able to provide help to the communities in need of it, all the while providing me with the best introduction to a culture one can hope for when visiting a country.

Not only do I think the Human Rights Program is a most suited point into assisting the Palestinian struggle for peace, freedom and justice, I would also highly recommend it to anyone initiative-driven, wishing to help the local communities, as the Center -besides Arabic lessons and daily visits- provides you with a framework to basically do anything, and ensures you get the right tools and connections on the ground to do so. To me at least, that such a service exists for Palestine is not only desireable : it is crucial.

What is your advice to future travelers on this program?
Do not get swindled by Taxis
Pros
  • Being made to feel part of the family
  • Amazing food and hospitality
  • The opportunity to help people in a hard situation
Cons
  • Nothing *
  • Checkpoints can be annoying - always carry your ID!
  • The shopkeepers will try to sell some overpriced products
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Hayley
5/5
Yes, I recommend this program

A great low-stress environment to teach, learn, and make new friends.

The Excellence Center is, well, excellent! The atmosphere for students and for volunteers is laid-back and low stress, but you will still learn a lot of German or Arabic by the end of your program. Muaz is a great teaches with a conversational and friendly approach to teaching. Additionally, he teaches all of the lessons at the beginning of your session so you can use what you have learned throughout the rest of the trip. The students who come to the Center are very eager to learn. Most of them speak Arabic and German and want to practice conversational English, which also helps you with your language studies. The Center has the people in its local community, and it is great to be a part of that.

If you did this all over again, what's one thing you would change?
I would stay longer
Pros
  • Making new friends
  • Understanding other cultures
  • Helping the local community.
Cons
  • Non that I can think of!
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Louis
5/5
Yes, I recommend this program

Refugee Programme May - June 2025

I was in Palestine for five weeks. It has been one of the most wonderful experiences of my lifetime. I have met some incredible people here and have learnt so much about the experiences in the West Bank.

I would thoroughly recommend the programme to anyone who wants to come here to see what it is like. It is incredibly safe here (provided you are sensible), even with everything that has been happening with Iran. It has been an absolute joy to teach English at Al Fawwar camp, the girls there are super special and so sweet. I would also recommend going to Masafer Yatta for a few nights and helping to do the night shifts at the villages (as well as give any donations possible).

A big big thank you to Marwa and Osama for being so hospitable and ensuring that we all had a wonderful experience. I cannot forget to thank my arabic teacher Duha. She truly is the best teacher on the planet. She makes it incredibly fun to come for my lessons.

What is your advice to future travelers on this program?
If you come here, I would really recommend travelling as much as possible to the other cities in Palestine, but I would really suggest going with a Palestinian guide if you are going to Nablus or Jenin. Since 7th October, there have not been many tourists there so it is safer to be with someone who is known in the city.

I also warn that it can be uncomfortable getting in and out of Palestine but to just say you're visiting Israel and have evidence to prove it (i.e. book accommodation that you can cancel and get a refund)
Pros
  • Hospitality at the Center
  • The variety of activities
  • The opportunity to help people in a hard situation
Cons
  • May be upsetting to hear what people go through
  • Israeli immigration
  • Some kids in the streets may be annoying

Programs

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Alumni Interviews

These are in-depth Q&A sessions with verified alumni.

Simon Greenwood

Simon is a 41-year-old English tutor currently living in Hebron, Palestine. He graduated from the University of Washington in 2009. After working for different tutoring programs in the US he decided to try volunteering abroad to experience more of the world.
Simon Greenwood

Why did you choose this program?

When I saw the situation in Palestine I knew I needed to do something to help. The volunteer organizations in the US weren't really for me, but I had the time and the means to go help in person. I looked up volunteer opportunities and the Excellence Center had the best reputation. I found out its reputation is well-deserved!

What did your program provider (or university) assist you with, and what did you have to organize on your own?

The Excellence Center helped me with everything I needed. They gave me a flat, free breakfast, volunteer work, Arabic lessons, and guidance for anything else I asked about, including finding more work with other organizations.

All I organized on my own was getting other meals and traveling around Palestine independently.

What is one piece of advice you'd give to someone going on your program?

If you're coming to Palestine you need to be aware of the political situation. It sounds obvious, but one would-be volunteer had her visa denied because of her radicalism on social media. Don't do that. You're here to help - maybe by teaching kids English, or advocating for women's rights, or volunteering at a hospital. Don't get carried away.

What does an average day/week look like as a participant of this program?

Your daily activities change as you spend more time in the program, but for a beginner: Eat breakfast with other volunteers at 10 AM, and study Arabic from 11 to 12 or 1. Then, go on a trip to somewhere in or near Hebron to learn about life in Palestine and experience the culture, do volunteer activities, and spend the evening studying and hanging out with other volunteers.

Going into your experience abroad, what was your biggest fear, and how did you overcome it? How did your views on the issue change?

My biggest fear when I came to Palestine was that I'd be a victim of the current situation - hurt or worse, by one side or the other. Talking to the other volunteers before I came eased my anxiety. After spending time here I feel my fears were unfounded. It's clear what places and situations are dangerous and as foreigners, we're free to avoid them.

You can volunteer in Palestine without having specific views about the situation. You don't have to have an opinion about Zionism, or the Nakba, or the war in Gaza, or anything else. If you see people suffering and you want to help then you'll be welcomed here. You'll be making the world a better place while experiencing a unique culture and learning a complicated, tragic history first-hand.

Staff Interviews

These are in-depth Q&A sessions with program leaders.

Ibrahim Zahda

Job Title
English Teacher
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Many people who come to the Excellence Center with the goal of volunteering to teach English are curious about the teachers.

We thought it would be a good idea to sit down with one of the English teachers at the Excellence Center and ask him a little bit about himself, in order to give those thinking about studying at the Excellence Center a chance to learn a little bit more about the teachers they will encounter and work with in Hebron.

Meet Ibrahim Zahda, who started teaching at the Excellence Center as an English teacher 3 years ago.

What’s your daily routine like?

I split my time between the Excellence Center and a local public school. I’m an English teacher at both locations. Once I finish at the public school, then I head over to the Excellence Center.

How do you like working with Palestinian students?

I really like working with them. These kids have something to tell the world. I want to give them the tools they need to deliver our message to the world. That message is simply that we are here and we believe in nonviolent resistance to the Israeli occupation.

How about foreign volunteers?

They help me a lot as teaching assistants. The help they provide basically falls under several levels. First, they empower the idea of volunteering to the students. Second, they help the students with their pronunciation and expose them to the way English is spoken by native speakers.

The cultural aspect of their presence is also important. Volunteers come from all over the world and bring new ideas and concepts to us. It helps the students learn about the ways other people think about problems and give them new perspectives with which to face their challenges. It’s not just the students, teachers also learn in this way from the volunteers.

What’s it like working with Marwa, Khitam, and the other staff members?

The working relationships at the Excellence Center are really great, everyone is kind and everyone is eager to help each other out. The people I work with feel more like family than coworkers.

What do you like to do when you’re not working?

You'll mostly find me playing football and computer games, I’m actually addicted to computer games (laughter).

What do you wish foreign volunteers knew before coming to Hebron?

I think the administration has provided a lot of good information for future and potential volunteers on their website. I would urge them (the volunteers) to learn about the center and its mission.

Most of the volunteers I’ve worked with have had a good idea of that part. Learning about the Palestinian culture beforehand would also be helpful.

What do you think are the biggest challenges for Palestinians trying to learn English?

There is this stereotype that English is an impossible language to learn. That really puts the students at a disadvantage so I try to break that stereotype and tell them that English is just like any other language. It is fun and can be learned.

Another challenge is that public schools in Palestine tend to focus on traditional teaching methods. In fact, newer methods which teach English in a practical way are needed. This is what the center is for, it emphasizes the students' speaking and listening abilities so that they can use English in the real world.