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The Excellence Center

Why choose The Excellence Center?

The Excellence Center/Engage in Palestine, established in June 2011, provides intensive Arabic Levantine/Palestinian programs, online Arabic lessons, and educational, cultural, social, and community development services to international students, interns, and volunteers, as well as to Palestinian children, refugees, women, and youth in Hebron, West Bank, Palestine.

The center's ongoing success inspired expansion to Germany, specifically in Halle, where since 2018, it has offered educational and community development programs for both locals and internationals. Both Centers have significantly impacted refugees, children, migrants, and local communities, as well as the diverse internationals who participate.

The Excellence Center firmly believes in the vital role education and cultural exchange play in Palestinian and German communities. It remains dedicated to creating and enhancing volunteer, internship, and community development programs to further this mission.

Impact 🌎

With all our Arabic courses and volunteer programs, we aim to make a long term difference for the Palestinian local community through the exchange of ideas and “walking in each other’s shoes”. Our programs and courses foster shared learning, for both our community and you. During your Arabic course, you will get to learn so much more than just the language. You will also get to learn a lot about Palestinian culture and customs and the political situation in Palestine. Additionally, you will have many opportunities while outside the classroom to practice your Arabic in a natural and authentic way while navigating your new life in Hebron. Your time with us in Hebron will also provide you with many opportunities of cultural exchange and mutual learning, both with local Palestinians as well as with our other international participants.

Reviews

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Jagoda
5/5
Yes, I recommend this program

Amazing time

When I first arrived in Germany, I was greeted warmly and everybody at the center was extremely welcoming. After completing three months of teaching German and English, I can say that it has been an unforgettable experience, throughout which I have learned a lot.

Teaching different ages and people with different backgrounds has been so inspiring; every single person was so kind and motivated, which made it feel like catching up with a friend.

I also learned Arabic as a complete beginner, and my teacher, Muaz, was great; he made the lessons fun, and I can really feel my progress. He has inspired me to keep learning the language.

It was incredible to see how respected Rafat is by every single person who comes into the Excellence Center. The difference the center has made for so many people is absolutely incredible to see.

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Ryo
5/5
Yes, I recommend this program

It was a great experience

As a Japanese, I was very anxious about volunteering in Germany.

However, the members of the Excellence Centre dispelled my anxiety within a minute of meeting them! They are so cheerful and friendly.

I had a wonderful time with my friendly colleagues and cheerful, hard-working students. And I could also go on a wonderful city tour and Arabic Course.

Regarding the Arabic Course, they teach us with the first step of learning new language step by steps. I have finally could introduce myself and make a small talk in Arabic.

From above, I highly recommend this programme to anyone who wants to volunteer in Europe for a short period of time!

Pros
  • Learning Arabic
  • Knowing about the refugees
  • Brushing up your skill
Cons
  • Short staying
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Andrea
5/5
Yes, I recommend this program

Felt like family at the Excellence Center

Volunteering at the Excellence Center in Hebron for 10 days has been an unforgettable experience. I had the joy of helping amazing kids improve their English and spending meaningful time with them, which was both rewarding and inspiring. Meeting the other volunteers and sharing trips together gave me the chance to learn more about the rich Palestinian culture, its delicious food, and the warm, resilient people who make this place so special.

A huge thank you to teachers Jumana and Duha for their patience and skill in teaching me Arabic – I learned so much and truly appreciated their support. Qatada and Mohammed were incredibly helpful in showing me around and making sure I felt at home. Osama, Marwa, and the rest of the staff welcomed me like family, and made my time in Palestine truly amazing.

I can’t wait to return and spend even more time at the Center, inshallah!

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Olwenn
5/5
Yes, I recommend this program

The best experience for learning a language

If you want to progress quickly in Levantine Arabic, the Excellence Center and their amazing teachers is the place to go! Doha and Saja were both incredibly kind, welcoming, and very skilled teachers. Most of my classes were one-on-one which meant that everything was tailor-made to my level and the specific things I needed to work on. Classes taught me things that were very helpful to every day life in Hebron, and the homework also helped solidify the things I learned in class. Being immersed in an Arabic speaking city and host family was also so valuable in helping me to improve much faster than if was studying in my home country.

If you did this all over again, what's one thing you would change?
I wish I could stay longer!
Pros
  • Hospitality of the Palestinian people
  • First hand experience of the political experience of palestine
  • Variety of activities offered by the center
Cons
  • Can be emotionally intense to witness the opression of palestinians firstand
  • Israeli immigration
  • Having to be slightly walking in certain neighborhoods
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Julia
5/5
Yes, I recommend this program

Lifechanging Experience in Palestine

My time at the Excellence Center was life changing in so many ways. When I first made plans to join the Medicine and Healthcare volunteer program, I only planned to stay for a little over two weeks. As I neared the end of my time, I knew there was still much more I needed to learn from Palestine and its people. I ended up extending my stay by another eight days, and I am so grateful that I did. Every moment I spent in Palestine was so enriching and wonderful. My only regret is that I could not stay even longer.

First and foremost, I am so grateful to the Palestinian people for welcoming me everywhere I went. From Hebron, to Bethlehem, to Jericho, to Al-Fawwar refugee camp, the hospitality and generosity was unmatched. One must be prepared to accept lots of tea, coffee, and sweets from locals! Often I was invited to lunch at people’s homes after meeting them only once. There is a strong sense of community and safety everywhere in Palestine. It is evident that everyone feels a responsibility to take care of one another, especially guests.

Visiting Palestine was both culturally and spiritually enriching. There are so many cultural and historic sites to see across the land. Every region has something - the only problem was deciding which places to visit during my limited time in the country! However, the Excellence Center goes above and beyond when it comes to arranging tours, especially within Hebron. Not only do you get to tour fascinating places, but they also provide lots of background information and opportunities to interact with locals. This is unlike many ultra-curated, “touristy” experiences in the Holy Land, which tend to avoid the realities of the occupation and apartheid and how these systems affect the lives of real people.

As a volunteer with the Medicine and Healthcare program, I also bore witness to the realities of medical apartheid in Palestine. In most areas of the West Bank, Palestinians are not allowed to build hospitals or clinics, even on land that they own. The Excellence Center connected me with the Palestinian Medical Relief Society and the Green Land Society, which have offices based in Hebron and send mobile clinics to areas where there are no medical facilities. I also spoke with many healthcare professionals who told of how, even in areas with medical facilities, resources are limited, including several crucial medications which are blocked from being imported into the West Bank. And yet, Palestinians are among the most resilient and resourceful people, finding ways to take care of each other in spite of all these barriers.

I came to Palestine and the Excellence Center expecting the experience of a lifetime, and yet I could never have been prepared for just how awesome it would be. I already hope to return someday. Everything about the experience - the Arabic lessons, the tours, the volunteer opportunities - was top tier. I gained new stories, friends, and perspectives, but I also gained a new home and family. To anyone with an open mind and adventurous spirit, I would wholeheartedly recommend the Excellence Center. You will never be the same.

If you did this all over again, what's one thing you would change?
Find a way to spend more time at the program
Pros
  • Cultural exposure
  • The most amazing and hospitable people
  • Amazing cities and nature

Programs

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Alumni Interviews

These are in-depth Q&A sessions with verified alumni.

Simon Greenwood

Simon is a 41-year-old English tutor currently living in Hebron, Palestine. He graduated from the University of Washington in 2009. After working for different tutoring programs in the US he decided to try volunteering abroad to experience more of the world.
Simon Greenwood

Why did you choose this program?

When I saw the situation in Palestine I knew I needed to do something to help. The volunteer organizations in the US weren't really for me, but I had the time and the means to go help in person. I looked up volunteer opportunities and the Excellence Center had the best reputation. I found out its reputation is well-deserved!

What did your program provider (or university) assist you with, and what did you have to organize on your own?

The Excellence Center helped me with everything I needed. They gave me a flat, free breakfast, volunteer work, Arabic lessons, and guidance for anything else I asked about, including finding more work with other organizations.

All I organized on my own was getting other meals and traveling around Palestine independently.

What is one piece of advice you'd give to someone going on your program?

If you're coming to Palestine you need to be aware of the political situation. It sounds obvious, but one would-be volunteer had her visa denied because of her radicalism on social media. Don't do that. You're here to help - maybe by teaching kids English, or advocating for women's rights, or volunteering at a hospital. Don't get carried away.

What does an average day/week look like as a participant of this program?

Your daily activities change as you spend more time in the program, but for a beginner: Eat breakfast with other volunteers at 10 AM, and study Arabic from 11 to 12 or 1. Then, go on a trip to somewhere in or near Hebron to learn about life in Palestine and experience the culture, do volunteer activities, and spend the evening studying and hanging out with other volunteers.

Going into your experience abroad, what was your biggest fear, and how did you overcome it? How did your views on the issue change?

My biggest fear when I came to Palestine was that I'd be a victim of the current situation - hurt or worse, by one side or the other. Talking to the other volunteers before I came eased my anxiety. After spending time here I feel my fears were unfounded. It's clear what places and situations are dangerous and as foreigners, we're free to avoid them.

You can volunteer in Palestine without having specific views about the situation. You don't have to have an opinion about Zionism, or the Nakba, or the war in Gaza, or anything else. If you see people suffering and you want to help then you'll be welcomed here. You'll be making the world a better place while experiencing a unique culture and learning a complicated, tragic history first-hand.

Staff Interviews

These are in-depth Q&A sessions with program leaders.

Ibrahim Zahda

Job Title
English Teacher
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Many people who come to the Excellence Center with the goal of volunteering to teach English are curious about the teachers.

We thought it would be a good idea to sit down with one of the English teachers at the Excellence Center and ask him a little bit about himself, in order to give those thinking about studying at the Excellence Center a chance to learn a little bit more about the teachers they will encounter and work with in Hebron.

Meet Ibrahim Zahda, who started teaching at the Excellence Center as an English teacher 3 years ago.

What’s your daily routine like?

I split my time between the Excellence Center and a local public school. I’m an English teacher at both locations. Once I finish at the public school, then I head over to the Excellence Center.

How do you like working with Palestinian students?

I really like working with them. These kids have something to tell the world. I want to give them the tools they need to deliver our message to the world. That message is simply that we are here and we believe in nonviolent resistance to the Israeli occupation.

How about foreign volunteers?

They help me a lot as teaching assistants. The help they provide basically falls under several levels. First, they empower the idea of volunteering to the students. Second, they help the students with their pronunciation and expose them to the way English is spoken by native speakers.

The cultural aspect of their presence is also important. Volunteers come from all over the world and bring new ideas and concepts to us. It helps the students learn about the ways other people think about problems and give them new perspectives with which to face their challenges. It’s not just the students, teachers also learn in this way from the volunteers.

What’s it like working with Marwa, Khitam, and the other staff members?

The working relationships at the Excellence Center are really great, everyone is kind and everyone is eager to help each other out. The people I work with feel more like family than coworkers.

What do you like to do when you’re not working?

You'll mostly find me playing football and computer games, I’m actually addicted to computer games (laughter).

What do you wish foreign volunteers knew before coming to Hebron?

I think the administration has provided a lot of good information for future and potential volunteers on their website. I would urge them (the volunteers) to learn about the center and its mission.

Most of the volunteers I’ve worked with have had a good idea of that part. Learning about the Palestinian culture beforehand would also be helpful.

What do you think are the biggest challenges for Palestinians trying to learn English?

There is this stereotype that English is an impossible language to learn. That really puts the students at a disadvantage so I try to break that stereotype and tell them that English is just like any other language. It is fun and can be learned.

Another challenge is that public schools in Palestine tend to focus on traditional teaching methods. In fact, newer methods which teach English in a practical way are needed. This is what the center is for, it emphasizes the students' speaking and listening abilities so that they can use English in the real world.